With the Canadian Air Transport Security Authority (CATSA)’s new Transborder HBS Recapitalization Program, our client was searching for ways to educate and train its internal staff on the full THR baggage screening system.

The tour is presented by a Vancouver Airport Authority staff member, who takes us through the journey from the perspective of a baggage on a conveyor belt within the screening procedure. The immersive experience is supported by guided movements and text animations to really help the viewer follow the process.

For site workers each working in different areas, this was a way to educate on every step of the process for a better understanding of the system as a whole. For others (like travelers), it was a unique and informative way to visually understand the depths of the procedure and what happens behind the restricted doors.

As one of the first of its kind, the 360° video was not only an effective tool for education and training but a great way to demonstrate the benefits of adopting new technology (such as virtual reality) for improving visual communication.